Get in Touch With Us

Got a question about one of our reviews, spotted something that needs updating, or just want to tell us what you think? This page covers how to reach the team behind Bitcoin Casino Sites and what happens once your message lands with us.

The Best Way to Reach Us

Email is the most reliable channel for getting through to us. Send your message to [email protected] and a member of the team will read it — we do not rely on canned auto-replies to stand in for a real answer.

If you can, tell us upfront what your message is about (a review query, a correction, a general question). It helps us route it to the right person and get back to you sooner rather than later.

What We Can Help With

• Questions about our reviews — If anything in our coverage of a specific crypto casino, its coin support, bonus terms, or licensing is unclear, ask and we'll do our best to clarify.
• Corrections and updates — Crypto casinos change their bonuses, licensing, and supported coins often. If something looks out of date, tell us and we'll look into it.
• Feedback on our rankings — Have a view on how we weigh payout speed, coin support, or anonymity in our reviews? We read this feedback and it genuinely feeds into how we approach the site.
• Partnership or editorial enquiries — If you represent a crypto casino or a related business and want to discuss working with us, introduce yourself and explain what you have in mind.
• Responsible gambling concerns — If you or someone you know is struggling with gambling, please say so in your message. We will point you toward relevant support, and you can also reach the National Problem Gambling Helpline directly at 1-800-GAMBLER, available around the clock.

What Happens After You Write to Us

Every message is read by a person, not a bot. We aim to respond within a couple of working days, though it can take a little longer during busier periods. If your enquiry needs input from more than one person on the team, we will say so rather than leave you guessing.

We cannot offer legal, tax, or financial advice through this contact channel. If your question touches on the tax treatment of gambling winnings or crypto gains, or on the legal status of offshore casinos in your specific state, we would point you toward a qualified professional rather than give a definitive answer ourselves — the same approach we take across the site.

Before You Get in Touch About a Specific Casino

If your question is about which crypto casino suits your situation — coin support, no-KYC play, payout speed, or licensing — it's often faster to check our reviews and comparison tables first, since they cover the operators ranked on this site in detail. If you're outside the US market or looking at options for UK players restricted from GamStop, our guide to trusted non-GamStop casinos covers that separately.

For anything specific to your account with a particular casino — a deposit, a withdrawal, a bonus that hasn't credited — that sits with the casino's own support team, not with us. We review and compare offshore crypto casinos; we don't operate them, hold your funds, or have access to your account.

A Word on Who We Are and Aren't

Bitcoin Casino Sites is an independent review and comparison site. We may earn a commission when readers sign up through links on this site, but that never decides how a casino is ranked or reviewed. Nothing on this site guarantees a win, and playing at any casino — crypto or otherwise — carries the risk of losing the money you stake, alongside the added risk of crypto price volatility if you're holding coins to play with. Our reviews are aimed at adults of legal gambling age in their state (18 or 21, depending on the operator and applicable state rules); we do not target or knowingly communicate with anyone under that age.

Offshore crypto casinos are typically licensed in jurisdictions like Curaçao or Anjouan rather than by any US regulator, and they operate in a legal grey area for US players. They may also not offer the same self-exclusion tools or player protections as state-regulated operators. If gambling stops being fun or starts to feel like something you can't control, contact 1-800-GAMBLER for free, confidential support.

Thanks for taking the time to read this far. Whatever the reason for your message, we look forward to hearing from you.